ABOUT INFOCISION
Infocision is a privately held marketing communications company that was founded in 1982. The company specializes in providing inbound and outbound telemarketing services, call center solutions, and customer care services. Infocision has become one of the largest privately held teleservices companies in the United States, with over 5,000 employees and 30 call centers nationwide. The company is headquartered in Akron, Ohio, and has additional facilities in Ohio, Pennsylvania, and West Virginia.
Infocision's primary focus is on developing customized marketing communication solutions that help businesses and non-profit organizations connect with their customers and supporters. The company's services include lead generation, customer acquisition, customer retention, and fundraising. Infocision's team of highly trained professionals is dedicated to providing exceptional customer service, and the company prides itself on its commitment to quality and excellence.
ROLES AND TYPES
Infocision offers a wide range of job opportunities in various fields, including customer service, telemarketing, sales, and management. The company provides comprehensive training programs to help employees develop the skills necessary to succeed in their roles. Infocision also offers a competitive compensation package that includes base pay, bonuses, and benefits.
Some of the job positions available at Infocision include call center representatives, sales associates, customer service representatives, team leaders, and managers. Call center representatives are responsible for handling inbound and outbound calls, while sales associates focus on generating leads and closing sales. Customer service representatives are responsible for providing exceptional customer service to clients, while team leaders and managers oversee the day-to-day operations of the call center.
IS INFOCISION HIRING NOW?
Yes, Infocision is always looking for talented individuals to join its team. The company has a dedicated careers website where job seekers can search for available positions and apply online. Infocision also holds regular job fairs and recruitment events to attract new talent.
IS IT HARD TO GET A JOB AT INFOCISION?
Infocision has a rigorous screening process for job applicants, but it is not necessarily difficult to get a job at the company. The hiring process typically involves an initial screening by phone, followed by an in-person interview, skills assessment, and background check. Infocision is looking for individuals who are motivated, enthusiastic, and have a strong work ethic.
To increase your chances of getting hired at Infocision, it is recommended that you have a solid understanding of the company's services and values. You should also be prepared to demonstrate your communication skills, problem-solving abilities, and ability to work well in a team.
WHAT IS THE HIRING PROCESS AT INFOCISION?
The hiring process at Infocision typically involves the following steps:
1. Online Application: Job seekers can apply for available positions on Infocision's careers website.
2. Phone Screening: Candidates who meet the initial qualifications will be contacted by phone for a brief screening interview.
3. In-Person Interview: Candidates who pass the phone screening will be invited to an in-person interview at one of Infocision's call centers.
4. Skills Assessment: Candidates may be required to take a skills assessment test to demonstrate their abilities in areas such as communication, problem-solving, and customer service.
5. Background Check: Candidates who are offered a job may be required to undergo a background check before starting work.
HOW MANY EMPLOYEES DOES INFOCISION HAVE?
Infocision currently employs over 5,000 people across its 30 call centers nationwide. The company has a diverse workforce that includes individuals from all backgrounds and experience levels.
Infocision is committed to providing a supportive and inclusive work environment where all employees are treated with respect and dignity. The company offers a range of benefits and opportunities for professional development, and it encourages employees to take an active role in their own career growth.
WHERE ARE INFOCISION HEADQUARTERS?
Infocision's headquarters are located in Akron, Ohio, where the company was founded in 1982. The company has additional call centers and facilities in Ohio, Pennsylvania, and West Virginia. Infocision is proud to be a part of these communities, and it has a strong commitment to giving back through charitable initiatives and community outreach programs.