ABOUT LIVEOPS, INC.
Liveops, Inc. is a leading provider of virtual call center solutions and customer service outsourcing. With a focus on innovation and technology, Liveops has revolutionized the way businesses handle customer interactions. The company offers a flexible and scalable platform that allows businesses to connect with skilled, independent agents who work remotely from their own homes.
Founded in 2000, Liveops has built a reputation for delivering exceptional customer experiences and driving business growth. By leveraging a network of over 20,000 independent agents, Liveops enables companies to provide personalized and efficient customer support across a wide range of industries, including healthcare, retail, e-commerce, financial services, and more.
Liveops' innovative cloud-based platform provides businesses with the tools they need to seamlessly manage their contact center operations. The platform offers features such as call routing, workforce management, performance analytics, and real-time reporting. This allows businesses to optimize their customer service operations, increase efficiency, and improve customer satisfaction.
ROLES AND TYPES
Liveops offers a variety of roles for independent agents who work remotely. The company provides opportunities for individuals to work as customer service representatives, sales agents, technical support specialists, and more. These agents have the flexibility to choose the type of work they want to do and the hours they want to work.
As a Liveops agent, individuals have the opportunity to work with multiple clients, gaining experience across different industries and customer service functions. The company offers ongoing training and support to ensure that agents have the skills and knowledge needed to excel in their roles.
IS LIVEOPS, INC. HIRING NOW?
Yes, Liveops is constantly seeking talented individuals to join their network of independent agents. The company regularly hires for various roles, depending on the needs of their clients. They are committed to creating a diverse and inclusive workforce and welcome applicants from all backgrounds.
IS IT HARD TO GET A JOB AT LIVEOPS, INC.?
The hiring process at Liveops is competitive, as the company seeks to attract the best talent to provide exceptional customer service to their clients. However, Liveops values skills, experience, and a strong work ethic. They look for individuals who are self-motivated, have excellent communication skills, and can thrive in a remote work environment.
While the hiring process may involve multiple stages, including interviews and assessments, Liveops is committed to providing a fair and transparent process. They aim to identify individuals who are a good fit for their clients' needs and can deliver high-quality customer service.
WHAT IS THE HIRING PROCESS AT LIVEOPS, INC.?
The hiring process at Liveops typically begins with an online application. Applicants are required to provide their personal information, work experience, and skills. Once the application is submitted, it will be reviewed by the Liveops team.
If the application meets the initial criteria, applicants may be invited for a phone interview or an assessment to evaluate their skills and suitability for the role. Successful candidates may then proceed to the next stage, which may involve additional interviews or assessments.
Once the hiring process is complete and an offer is extended, new agents will undergo training to familiarize themselves with Liveops' platform and client requirements. This training ensures that agents are well-prepared to deliver exceptional customer service.
HOW MANY EMPLOYEES DOES LIVEOPS, INC. HAVE?
Liveops, Inc. operates with a unique business model that relies on a network of independent agents rather than traditional employees. As of now, Liveops has over 20,000 independent agents who work remotely, providing customer service and support to various businesses.
The company values the flexibility and scalability that this model offers, allowing them to meet the diverse needs of their clients while providing agents with the opportunity to work on their own terms.
WHERE ARE LIVEOPS, INC. HEADQUARTERS?
Liveops, Inc. is headquartered in Scottsdale, Arizona. From this central location, the company oversees its virtual call center operations and supports its network of independent agents. However, as the agents work remotely from their own homes, Liveops has a widespread presence across the United States and beyond, enabling them to serve clients in various regions.