ABOUT SUPPORTNINJA
SupportNinja is a customer service outsourcing company that provides top-notch support solutions to businesses of all sizes. The company was founded in 2015 by a group of entrepreneurs who were passionate about delivering exceptional customer service experiences. SupportNinja’s mission is to help companies streamline their operations and enhance their customer experience by providing a team of highly skilled and knowledgeable support agents.
With a focus on innovation and technology, SupportNinja has quickly become a leader in the industry, providing customer support solutions that are efficient, effective, and reliable. The company’s core values of transparency, accountability, and excellence are reflected in everything they do, and they work tirelessly to ensure that their clients are always satisfied with the services they receive.
ROLES AND TYPES
SupportNinja offers a variety of support solutions to meet the needs of businesses in different industries. Their services include customer service, technical support, sales support, and back-office support. They also offer custom solutions tailored to the unique needs of each client.
The company has a diverse team of support agents who are experts in their respective fields. They are trained to handle a wide range of customer inquiries, from basic questions to complex technical issues. SupportNinja agents are available 24/7, ensuring that customers always have access to the support they need.
IS SUPPORTNINJA HIRING NOW?
Yes! SupportNinja is always looking for talented individuals to join their team. They offer a variety of positions, including support agents, managers, and developers. If you’re passionate about customer service and want to work for a company that values innovation and excellence, SupportNinja might be the perfect fit for you.
IS IT HARD TO GET A JOB AT SUPPORTNINJA?
While SupportNinja is a selective company, they are always looking for talented individuals who are passionate about customer service. They value diversity and are committed to creating a supportive and inclusive work environment. If you have the skills and experience they’re looking for, and you share their values of transparency, accountability, and excellence, there’s a good chance you’ll be a great fit for the team.
WHAT IS THE HIRING PROCESS AT SUPPORTNINJA?
The hiring process at SupportNinja is designed to identify the most talented and passionate individuals for each position. The process typically involves an initial screening interview, followed by a skills assessment and a series of interviews with members of the team. Candidates who are selected to move forward in the process will be invited to complete a background check and reference check before an offer is made.
HOW MANY EMPLOYEES DOES SUPPORTNINJA HAVE?
SupportNinja has a team of over 800 employees, spread across their offices in the Philippines, Costa Rica, and the United States. They are proud to employ a diverse team of individuals who are passionate about delivering exceptional customer service experiences.
WHERE ARE SUPPORTNINJA HEADQUARTERS?
SupportNinja’s headquarters are located in Austin, Texas. They also have offices in the Philippines and Costa Rica, allowing them to provide around-the-clock support to their clients. The company is committed to using technology to connect their global team and ensure that they are always working together seamlessly to deliver the best possible support solutions.