What is a Computer Network Support Specialist Job?
A computer network support specialist job involves providing technical assistance to individuals and organizations regarding computer hardware, software, and network-related issues. These professionals work in various industries and are responsible for diagnosing and resolving technical problems, installing and configuring software and hardware, maintaining network security, and providing training and support to end-users.
What Usually Do in This Position?
In this position, computer network support specialists are responsible for performing a wide range of technical tasks to ensure the smooth operation of computer systems and networks. They troubleshoot hardware and software issues, monitor network performance, install and configure network components, and maintain network security. They also provide technical support and training to end-users, including troubleshooting and resolving issues related to software applications, email, and network connectivity.
Top 5 Skills for Position
- Strong problem-solving skills
- Excellent communication and interpersonal skills
- Technical knowledge of computer systems and networks
- Ability to work independently and in a team environment
- Attention to detail and ability to multitask
How to Become This Type of Specialist?
To become a computer network support specialist, individuals typically need a bachelor's degree in computer science, information technology, or a related field. However, some employers may accept candidates with an associate's degree or relevant work experience. Certification in network-related technologies, such as Cisco or Microsoft, may also be beneficial. Strong technical skills, problem-solving abilities, and excellent communication skills are essential for success in this field.
Average Salary
According to the Bureau of Labor Statistics, the median annual salary for computer network support specialists was $63,460 as of May 2020. Salaries can vary depending on experience, education, and location.
Roles and Types
There are various roles and types of computer network support specialist jobs, including help desk technician, network administrator, network analyst, and network engineer. Help desk technicians are responsible for providing technical support to end-users, while network administrators are responsible for maintaining and managing computer networks. Network analysts analyze network performance and troubleshoot issues, while network engineers design and implement network solutions.
Locations with the Most Popular Jobs in USA
Computer network support specialist jobs are available in various industries and locations across the United States. According to the Bureau of Labor Statistics, the states with the highest employment levels for computer network support specialists are California, Texas, New York, Florida, and Illinois.
What are the Typical Tools?
Computer network support specialists use a variety of tools and technologies to perform their job duties. Some of the typical tools and technologies used in this field include network management software, network monitoring tools, security software, and diagnostic tools.
In Conclusion
A computer network support specialist job is an exciting and challenging career in the technology industry. These professionals play a vital role in ensuring the smooth operation of computer systems and networks, and they are responsible for diagnosing and resolving technical problems, maintaining network security, and providing training and support to end-users. With the right skills and experience, individuals can succeed in this field and enjoy a rewarding career.