WHAT IS AN entry level reception job
An entry level reception job is a position within a company or organization where the main responsibility is to greet and assist visitors, answer phone calls, and perform various administrative tasks. This type of job is typically considered an entry level position, meaning that little to no prior experience is required to get started. It serves as a great opportunity for individuals who are looking to gain experience in the business world and develop their customer service and administrative skills.
WHAT USUALLY DO IN THIS POSITION
In an entry level reception job, there are several tasks and responsibilities that are typically expected to be performed. These may include:
1. Greeting Visitors: As a receptionist, one of the main responsibilities is to welcome visitors and make them feel comfortable. This involves providing a warm and friendly greeting, directing them to the appropriate person or department, and ensuring that their needs are met during their visit.
2. Answering Phone Calls: Receptionists are often the first point of contact for phone calls coming into the company. They are responsible for answering calls in a professional and courteous manner, taking messages, and transferring calls to the appropriate individuals.
3. Scheduling Appointments: Another important task of a receptionist is to manage and schedule appointments for clients or employees. This may involve using scheduling software, coordinating availability, and ensuring that all necessary information is communicated effectively.
4. Managing Mail and Packages: Receptionists are often responsible for sorting and distributing incoming mail and packages. They may also be in charge of organizing outgoing mail and ensuring that it is sent out in a timely manner.
5. Performing Administrative Tasks: Receptionists may be assigned various administrative duties, such as filing documents, maintaining office supplies, and assisting with basic data entry tasks. They may also be responsible for keeping the reception area clean and presentable.
TOP 5 SKILLS FOR THIS POSITION
To excel in an entry level reception job, there are several key skills that are highly beneficial. These include:
1. Communication Skills: Strong verbal and written communication skills are essential for receptionists. They must be able to effectively communicate with visitors, clients, and colleagues, both in person and over the phone.
2. Customer Service Skills: Receptionists often interact with customers and clients, so having excellent customer service skills is crucial. This includes being friendly, patient, and attentive to their needs.
3. Organizational Skills: Receptionists are often responsible for managing multiple tasks and priorities simultaneously. Being organized and detail-oriented helps ensure that everything runs smoothly and efficiently.
4. Time Management Skills: Receptionists need to be able to prioritize tasks and manage their time effectively. This involves being able to work efficiently while still maintaining a high level of accuracy and professionalism.
5. Technical Skills: Basic computer skills, such as proficiency in using email, word processing software, and scheduling systems, are important for receptionists. They may also be required to learn and use specific software or tools relevant to their industry.
HOW TO BECOME AN ENTRY LEVEL RECEPTIONIST
To become an entry level receptionist, there are several steps you can take:
1. Obtain a High School Diploma or Equivalent: Most entry level receptionist positions require a high school diploma or equivalent. If you haven't already, make sure to complete your education to meet this requirement.
2. Gain Customer Service Experience: While not always necessary, having prior experience in a customer service role can be beneficial when applying for receptionist positions. This can help demonstrate your ability to handle customer inquiries and provide excellent service.
3. Develop Strong Communication Skills: Focus on improving your communication skills, both verbal and written. Practice speaking clearly and professionally, and work on your writing skills to ensure effective communication in various forms.
4. Familiarize Yourself with Office Software: Take the time to familiarize yourself with commonly used office software, such as Microsoft Office Suite. This will help you navigate through computer-based tasks more efficiently.
5. Apply for Entry Level Receptionist Positions: Once you feel confident in your skills and qualifications, start applying for entry level receptionist positions. Tailor your resume and cover letter to showcase your relevant skills and experiences, and emphasize your enthusiasm for the role.
AVERAGE SALARY
The average salary for entry level receptionist jobs can vary depending on factors such as location, company size, and industry. However, as of 2021, the average annual salary for entry level receptionists in the United States is around $30,000 to $35,000. Keep in mind that salary ranges can differ based on the specific job requirements and the level of experience desired by the employer.
ROLES AND TYPES
Entry level receptionist positions can be found in a wide range of industries and organizations. Some common roles and types include:
1. Corporate Receptionist: These receptionists work in corporate environments, such as large corporations or professional service firms. They often handle a high volume of calls and visitors, and may be responsible for additional administrative tasks.
2. Medical Receptionist: Medical receptionists work in healthcare settings, such as hospitals, clinics, or medical offices. They may have additional responsibilities related to patient registration, appointment scheduling, and insurance verification.
3. Hotel Receptionist: Hotel receptionists work in the hospitality industry, greeting guests, assisting with check-ins and check-outs, and providing information about hotel amenities and services.
4. Salon Receptionist: Salon receptionists work in beauty salons or spas, managing appointments, handling customer inquiries, and assisting with retail sales of beauty products.
5. Legal Receptionist: Legal receptionists work in law firms or legal offices, where they handle incoming calls, manage appointments, and provide administrative support to lawyers and legal staff.
LOCATIONS WITH THE MOST POPULAR JOBS IN USA
Entry level receptionist jobs can be found across the United States, but certain locations may have more opportunities than others. Some of the cities with a high demand for receptionists include:
1. New York City, NY
2. Los Angeles, CA
3. Chicago, IL
4. Houston, TX
5. Atlanta, GA
6. San Francisco, CA
7. Dallas, TX
8. Miami, FL
9. Washington, D.C.
10. Boston, MA
These cities have vibrant business environments and offer a wide range of industries where receptionists are in demand.
WHAT ARE THE TYPICAL TOOLS
Receptionists often use various tools and equipment to perform their tasks efficiently. Some typical tools include:
1. Phone Systems: Receptionists use phone systems to answer and transfer calls, take messages, and manage phone directories.
2. Computer Software: Common computer software used by receptionists includes email clients, word processing programs, scheduling software, and customer relationship management (CRM) systems.
3. Office Equipment: Receptionists may use office equipment such as photocopiers, scanners, printers, and fax machines to handle administrative tasks.
4. Communication Devices: Receptionists may also use communication devices such as headsets or intercom systems to communicate internally within the organization.
5. Office Supplies: Receptionists often manage and maintain office supplies, such as pens, paper, and stationery, to ensure smooth operations.
IN CONCLUSION
An entry level reception job provides an excellent opportunity for individuals to gain valuable experience in the business world. With the right set of skills, including strong communication, customer service, and organizational abilities, one can excel in this role. By following the steps mentioned above, such as gaining relevant experience, developing necessary skills, and applying for suitable positions, aspiring receptionists can embark on a rewarding career path.