What is a Network Operations Center Technician job?
A Network Operations Center Technician is a professional who is responsible for monitoring, maintaining and optimizing the performance of computer networks. They work within a Network Operations Center (NOC) which is a centralized location where IT professionals monitor, troubleshoot and manage large networks for businesses and organizations.
What do Network Operations Center Technicians usually do in this position?
Network Operations Center Technicians are responsible for ensuring that computer networks run smoothly and efficiently. They perform a variety of tasks including monitoring network performance, identifying and troubleshooting network problems, configuring and maintaining network devices, and upgrading network hardware and software.
In addition to these technical tasks, Network Operations Center Technicians must also be able to communicate effectively with other IT professionals and management. They must be able to provide regular reports on network performance, identify potential issues before they become problems, and work with other IT professionals to ensure that network systems are properly integrated.
Top 5 skills for this position
- Strong problem-solving skills
- Excellent communication skills
- Attention to detail
- Ability to work under pressure
- Strong technical knowledge of network systems and protocols
How to become a Network Operations Center Technician
To become a Network Operations Center Technician, you typically need to have a degree in computer science or a related field. You can also obtain relevant certifications such as the Cisco Certified Network Associate (CCNA) or the Microsoft Certified Systems Engineer (MCSE) to enhance your knowledge and skills.
In addition to formal education and certifications, it is important to gain practical experience in network operations. This can be achieved through internships, entry-level positions or volunteer work. Experience in network administration, network security, and network support is also beneficial for this position.
Average salary
The salary for a Network Operations Center Technician varies depending on location, experience, and the size of the organization. According to Glassdoor, the average salary for a Network Operations Center Technician in the United States is $60,000 per year.
Roles and types
Network Operations Center Technicians can work in a variety of roles and types of organizations. They can work for small businesses, large corporations, government agencies or non-profit organizations. Some common job titles for Network Operations Center Technicians include Network Engineer, Network Administrator, and Network Support Specialist.
Locations with the most popular jobs in USA
The most popular locations for Network Operations Center Technician jobs in the United States are typically in major metropolitan areas. Some of the top cities for this position include New York, Los Angeles, Chicago, Atlanta, and Dallas.
What are the typical tools?
Network Operations Center Technicians use a variety of tools and software to monitor, manage and troubleshoot computer networks. Some typical tools include network monitoring software such as SolarWinds or Nagios, network analysis tools such as Wireshark, and network management tools such as Cisco Network Assistant.
In addition to these software tools, Network Operations Center Technicians may also use hardware tools such as network analyzers or protocol analyzers to diagnose network problems.
In conclusion
Network Operations Center Technician jobs are critical to ensuring that computer networks run smoothly and efficiently. These professionals must have strong technical knowledge, excellent communication skills, and the ability to work under pressure. With the right education, certifications, and experience, anyone can become a successful Network Operations Center Technician.