What is an Outside Service Technician Job?
An outside service technician job is a position where an individual works outside of a company's headquarters or main office to maintain, repair or install products or equipment. This position is common in industries such as telecommunications, HVAC, and medical equipment. The job requires a person to travel to different locations, and work in varying weather conditions.
What Usually Do in This Position?
Outside service technicians work on-site to repair or install equipment. This can range from fixing a malfunctioning HVAC system to installing a new satellite dish. They are responsible for troubleshooting, diagnosing problems, and repairing equipment. They must be able to read and interpret schematics, blueprints, and manuals. After completing the work, they must document what they have done and explain it to the customer.
Top 5 Skills for Position
- Excellent communication skills
- Strong problem-solving skills
- Ability to work under pressure and in varying weather conditions
- Strong technical knowledge and understanding of equipment
- Ability to work independently and manage time effectively
How to Become This Type of Specialist
Most companies require a high school diploma or GED for this position. However, some employers may prefer applicants with an associate degree in a related field. On-the-job training is typically provided by the employer. Some outside service technicians may need to obtain certifications or licenses to work with specific equipment or in certain industries.
Average Salary
According to Glassdoor, the average salary for an Outside Service Technician is $46,000 per year in the United States. However, salaries can vary based on experience, industry, and location.
Roles and Types
There are various types of outside service technician jobs, including telecommunications technicians, HVAC technicians, medical equipment technicians, and more. These technicians are responsible for maintaining, repairing, and installing equipment related to their specific industry.
Locations with the Most Popular Jobs in USA
According to the Bureau of Labor Statistics, the states with the highest employment levels for telecommunications equipment installers and repairers are California, Texas, Florida, New York, and Illinois. For HVAC technicians, the states with the highest employment levels are California, Texas, Florida, New York, and Pennsylvania.
What are the Typical Tools
Outside service technicians use a variety of tools, including hand tools, power tools, and testing equipment. Hand tools such as pliers, screwdrivers, and wrenches are used for basic repairs and installations. Power tools such as drills and saws are used for more complex installations. Testing equipment such as multimeters and oscilloscopes are used to diagnose and troubleshoot equipment.
In Conclusion
Outside service technician jobs require a unique set of skills and knowledge. They must be able to work independently, manage time effectively, and communicate with customers. Although the job requires working in varying weather conditions and travel to different locations, it can be a rewarding career for those who enjoy hands-on work and problem-solving.