What is a Shore Excursions Manager Job?
A Shore Excursions Manager is a professional who works in the tourism industry and specializes in organizing and managing shore excursions for passengers on cruise ships. Their job involves creating and promoting tours, managing logistics, and providing excellent customer service to guests.
What Usually Do in This Position?
The primary responsibilities of a Shore Excursions Manager include creating and promoting shore excursions, coordinating with tour operators and vendors, ensuring that tours run smoothly and on schedule, managing budgets, and providing excellent customer service to guests. Other duties may include training and managing staff, coordinating with ship personnel, and ensuring compliance with safety regulations.
Top 5 Skills for Position
- Excellent communication skills
- Strong organizational and time management skills
- Attention to detail
- Customer service skills
- Marketing and sales skills
How to Become This Type of Specialist
To become a Shore Excursions Manager, you typically need a degree in hospitality, tourism, or a related field. Previous experience in the tourism industry, particularly in a customer service or sales role, is often required. In addition, strong communication, organizational, and marketing skills are essential for success in this role.
Average Salary
The average salary for a Shore Excursions Manager varies depending on the location, experience, and size of the cruise line. According to Glassdoor, the average salary for this role in the United States is around $50,000 per year.
Roles and Types
Shore Excursions Managers can work for a variety of cruise lines, from large companies to smaller boutique lines. There are also opportunities to work for tour operators and travel agencies that specialize in shore excursions. Some Shore Excursions Managers may specialize in certain types of tours, such as adventure tours, cultural tours, or food and wine tours.
Locations with the Most Popular Jobs in USA
Shore Excursions Manager jobs can be found in many locations across the United States, but some of the most popular locations include Miami, Florida, Seattle, Washington, and Los Angeles, California. These cities are home to large cruise ports and are major hubs for the tourism industry.
What Are the Typical Tools
Shore Excursions Managers typically use a variety of tools to manage and promote shore excursions. These may include:
- Booking and reservation systems
- Marketing and advertising tools, such as social media and email marketing
- Communication tools, such as email and phone systems
- Budgeting and financial management tools
In Conclusion
Shore Excursions Manager jobs are a great opportunity for those who are passionate about the tourism industry and enjoy providing excellent customer service. With the right skills and experience, you can become a valuable member of a cruise line or tour operator and help to create unforgettable shore excursion experiences for guests.