What is a Technical Communicator Job?
A technical communicator is responsible for creating, editing, and publishing technical documentation such as user manuals, training materials, and online help systems. They are tasked with communicating complex technical information in a way that is easy for non-technical audiences to understand. Technical communicators are essential in industries such as software development, engineering, and manufacturing, where they help bridge the gap between technical experts and end-users.
What do Technical Communicators Usually Do in This Position?
Technical communicators work with a variety of stakeholders, including developers, engineers, and subject matter experts, to gather and organize technical information. They then use their expertise to create documentation that is easy to understand for the intended audience. Technical communicators also play a key role in quality assurance, reviewing and testing documentation to ensure it is accurate and complete.
Top 5 Skills for Technical Communicator Jobs
1. Writing and Editing Skills: Technical communicators must have excellent writing and editing skills to create clear and concise documentation.
2. Technical Knowledge: A technical communicator should have a solid understanding of the subject matter they are documenting.
3. Project Management Skills: Technical communicators must be able to work independently and manage multiple projects simultaneously.
4. Communication Skills: Technical communicators must be able to communicate effectively with stakeholders, including developers, engineers, and end-users.
5. Attention to Detail: Technical communicators must be detail-oriented to ensure accuracy and completeness in their documentation.
How to Become a Technical Communicator
To become a technical communicator, you typically need a bachelor's degree in technical writing, communications, or a related field. Relevant experience in the technical field can also be beneficial. Many technical communicators start as writers or editors and work their way up to more senior positions.
Average Salary for Technical Communicator Jobs
According to the Bureau of Labor Statistics, the median annual salary for technical writers, a role that is closely related to technical communicators, is $72,850. However, salaries can vary depending on experience, location, and industry.
Roles and Types of Technical Communicator Jobs
There are a variety of technical communicator roles and types, including:
1. Technical Writers: Create user manuals, training materials, and other technical documentation.
2. Information Architects: Develop the structure and layout of technical documentation.
3. Content Strategists: Develop and implement content plans for technical documentation.
4. Technical Editors: Review and edit technical documentation for accuracy and clarity.
5. UX Writers: Develop content for user interfaces and digital products.
Locations with the Most Popular Technical Communicator Jobs in the USA
Technical communicator jobs are prevalent in many regions of the USA, but some locations have a higher concentration of these roles. According to the Bureau of Labor Statistics, the top five states for technical writer employment are California, Texas, Massachusetts, Virginia, and New York.
What are the Typical Tools Used by Technical Communicators?
Technical communicators use a variety of tools to create and publish technical documentation, including:
1. Content Management Systems (CMS): Used to store and manage documentation.
2. Authoring Tools: Used to create and edit documentation, including Adobe FrameMaker, MadCap Flare, and Microsoft Word.
3. Graphics Tools: Used to create diagrams and illustrations, including Adobe Illustrator and Snagit.
4. Collaboration Tools: Used to facilitate communication and collaboration with stakeholders, including Slack and Asana.
In Conclusion
Technical communicators play a critical role in communicating complex technical information to non-technical audiences. They must have strong writing and editing skills, technical knowledge, project management skills, communication skills, and attention to detail. Technical communicator jobs are prevalent in many industries, and the demand for these roles is expected to grow in the coming years.