What is a Waitress/Waiter Job?
A waitress/waiter job is a position that involves serving food and drinks in a restaurant or bar. It is a customer-facing role that requires excellent communication and interpersonal skills. Waitresses/waiters are responsible for ensuring that customers have a pleasant dining experience by taking orders, serving food and drinks, and addressing any concerns or complaints.
What do Waitresses/Waiters usually do in this position?
Waitresses/waiters typically greet customers as they arrive and help them find a table. They take orders for food and drinks, enter them into the system, and deliver them to the kitchen. They also prepare the table by setting up silverware, napkins, and glasses. Once the food is ready, they serve it to the customers and ensure that their orders are correct. They may also be responsible for preparing checks, handling cash and credit card payments, and cleaning up after customers leave.
Top 5 Skills for the Position
- Communication skills: Waitresses/waiters must be able to communicate effectively with customers, kitchen staff, and management.
- Interpersonal skills: They must be friendly, approachable, and able to build rapport with customers.
- Organization skills: They must be able to handle multiple tasks at once and stay organized in a busy environment.
- Attention to detail: They must be able to pay close attention to customer orders and ensure that they are correct.
- Physical stamina: Waitresses/waiters are on their feet for long periods and must be able to lift heavy trays of food and drinks.
How to become a Waitress/Waiter
To become a waitress/waiter, you typically need a high school diploma or equivalent. Many restaurants and bars provide on-the-job training, but some may require previous experience in customer service or food service. It's important to have a friendly and positive attitude, as well as excellent communication and interpersonal skills. Some states may require a food handler's permit or other certification.
Average Salary
According to the Bureau of Labor Statistics, the median hourly wage for waitresses/waiters was $11.42 in May 2020. However, this can vary depending on factors such as location, type of establishment, and level of experience. Waitresses/waiters may also receive tips from customers, which can significantly increase their earnings.
Roles and Types
Waitresses/waiters can work in a variety of settings, including restaurants, cafes, bars, and hotels. Some may specialize in certain types of cuisine or service, such as fine dining or banquet service. They may also take on additional responsibilities, such as managing inventory, training new staff, or supervising other employees.
Locations with the Most Popular Jobs in the USA
According to the Bureau of Labor Statistics, the states with the highest employment level for waitresses/waiters are California, Texas, Florida, New York, and Pennsylvania. However, there are opportunities for waitress/waiter jobs throughout the country, particularly in cities and tourist destinations.
What are the Typical Tools
Waitresses/waiters typically use a variety of tools and equipment, including:
- POS systems for taking orders and processing payments
- Trays and serving carts for carrying food and drinks
- Silverware, plates, and glasses for setting up tables
- Cleaning supplies for wiping down tables and counters
- Menu boards or tablets for displaying menu items
In Conclusion
Waitressing/waitering can be a rewarding and challenging career for individuals who enjoy working with people and have excellent communication and organizational skills. While the job may require long hours and physical stamina, it can also provide opportunities for advancement and a steady income. With the right training, experience, and attitude, anyone can become a successful waitress/waiter.