What is an Administrative Operations Manager Job?
An administrative operations manager is a professional responsible for managing and supervising the administrative operations of an organization. This role involves overseeing the day-to-day activities of administrative staff, ensuring that the organization runs efficiently and smoothly.
Administrative operations managers have a wide range of duties, including managing budgets, developing policies and procedures, and analyzing operations to identify areas for improvement. They also oversee the hiring and training of administrative staff and work closely with other departments to coordinate activities and achieve organizational goals.
What Usually Do in This Position?
Administrative operations managers typically work in an office environment, where they oversee the work of administrative staff. They may also be responsible for managing the facilities, technology, and equipment used by the organization.
Some of the specific duties of an administrative operations manager may include developing and implementing policies and procedures, managing budgets, overseeing the hiring and training of staff, and coordinating with other departments to ensure that organizational goals are met.
Top 5 Skills for the Position
To be successful as an administrative operations manager, there are several key skills that are essential. These include:
- Leadership Skills: Administrative operations managers must be able to lead and motivate their staff to achieve organizational goals.
- Organizational Skills: This role involves managing multiple tasks and priorities, so strong organizational skills are essential.
- Communication Skills: Administrative operations managers must be able to communicate effectively with staff, other departments, and executives.
- Analytical Skills: This role involves analyzing operations to identify areas for improvement, so strong analytical skills are essential.
- Problem-Solving Skills: Administrative operations managers must be able to identify and solve problems in a timely and effective manner.
How to Become this Type of Specialist
To become an administrative operations manager, you typically need a bachelor's degree in business administration, management, or a related field. Some employers may also require a master's degree in a related field.
In addition to formal education, experience in a related field is also important. Many administrative operations managers start their careers in entry-level administrative positions and work their way up through the ranks.
There are also professional certifications available for administrative operations managers, such as the Certified Manager (CM) designation offered by the Institute of Certified Professional Managers (ICPM).
Average Salary
According to the Bureau of Labor Statistics, the median annual salary for administrative services managers was $98,890 as of May 2020. The highest 10 percent of earners in this field made more than $166,330 per year, while the lowest 10 percent made less than $54,810 per year.
Roles and Types
Administrative operations managers can work in a variety of industries, including healthcare, finance, and government. Some of the specific roles and types of administrative operations managers include:
- Office Manager
- Facilities Manager
- Operations Manager
- Project Manager
- Executive Director
Locations with the Most Popular Jobs in USA
According to the Bureau of Labor Statistics, the top five states for employment of administrative services managers as of May 2020 were:
- California
- Texas
- Florida
- New York
- Pennsylvania
What are the Typical Tools?
Administrative operations managers use a variety of tools and software to manage the operations of an organization. Some of the typical tools used in this role include:
- Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
- Project Management Software (such as Asana or Trello)
- Database Management Software (such as Oracle or Microsoft Access)
- Accounting Software (such as QuickBooks or Xero)
- Human Resource Management Software (such as ADP or BambooHR)
In Conclusion
Administrative operations managers play a critical role in ensuring that an organization runs smoothly and efficiently. By overseeing the day-to-day operations of administrative staff and managing the facilities, technology, and equipment used by the organization, these professionals help to support the overall success of the organization. With strong leadership, organizational, and communication skills, as well as a solid education and experience in the field, anyone can become an effective administrative operations manager.