What is a Business Support Job?
Business support jobs are positions that are responsible for providing administrative and operational support to businesses. These jobs are essential in ensuring that daily operations run smoothly and efficiently. Business support positions can be found in a variety of industries such as healthcare, finance, and retail, to name a few. These positions are often considered entry-level positions, but they can lead to more advanced roles within the company.
What Usually Do in This Position?
In business support jobs, individuals are responsible for handling a broad range of administrative and operational tasks. These tasks can include answering phone calls, scheduling appointments, organizing files, data entry, managing customer relations, and handling customer complaints. Business support positions may also be required to handle financial data, such as billing and invoicing.
Top 5 Skills for Position
- Organization and time management skills
- Excellent communication skills
- Proficiency in Microsoft Office and other relevant software
- Attention to detail and accuracy
- Ability to work independently and in a team environment
How to Become This Type of Specialist
Business support positions typically require a high school diploma or equivalent. However, some positions may require a bachelor's degree in business administration or a related field. Individuals who are interested in pursuing a career in business support should consider taking courses in business communication, computer applications, and office management. Gaining experience through internships or entry-level positions can also be beneficial.
Average Salary
The average salary for a business support position varies depending on the industry, location, and level of experience. According to Glassdoor, the national average salary for a business support specialist is $42,000 per year.
Roles and Types
Business support jobs can come in a variety of roles and types. Some common roles include administrative assistant, executive assistant, office manager, and customer service representative. Business support positions can also be found in various industries, such as healthcare, finance, and retail.
Locations with the Most Popular Jobs in USA
The most popular locations for business support jobs in the USA are typically in urban areas with a high concentration of businesses. Some of the top cities for business support jobs include New York, Los Angeles, Chicago, Houston, and Atlanta.
What Are the Typical Tools?
Business support jobs typically require the use of various tools and software. Some of the most common tools include Microsoft Office Suite (Word, Excel, PowerPoint), email clients, scheduling software, and customer relationship management software (CRM).
In Conclusion
Business support jobs are essential in ensuring that daily operations run smoothly and efficiently. Individuals in these positions are responsible for handling a broad range of administrative and operational tasks. The required skills for business support jobs include organization, communication, computer proficiency, attention to detail, and teamwork. Individuals who are interested in pursuing a career in business support should consider gaining relevant education and experience, as well as honing their skills in various software programs and tools.