ABOUT CRISIS TEXT LINE
Crisis Text Line is a non-profit organization that provides confidential crisis support via text message to people in need. Founded in 2013, Crisis Text Line has provided support to millions of individuals who are experiencing a range of challenges, including depression, anxiety, self-harm, and suicidal thoughts. The organization operates 24 hours a day, 7 days a week, and has trained Crisis Counselors who are available to provide support to anyone who needs it.
One of the unique aspects of Crisis Text Line is its use of data and technology to improve crisis support services. The organization collects anonymous data on the conversations that take place between Crisis Counselors and texters, which is then analyzed to identify trends and improve the organization's services. Crisis Text Line also uses machine learning algorithms to triage incoming texts, ensuring that those who are in the most urgent need of support are prioritized.
ROLES AND TYPES
Crisis Text Line offers a range of roles for individuals who are interested in becoming involved with the organization. The primary role is that of a Crisis Counselor, who is responsible for providing support to texters who are in crisis. Crisis Counselors undergo a rigorous training program that includes both online coursework and supervised conversations with texters.
In addition to Crisis Counselors, Crisis Text Line also offers opportunities for individuals to become involved in other aspects of the organization's operations. This includes roles in technology, fundraising, and marketing.
IS CRISIS TEXT LINE HIRING NOW?
Yes, Crisis Text Line is currently hiring for a variety of roles. The organization is always looking for passionate individuals who are committed to providing support to those in need. Interested individuals can visit the Crisis Text Line website to learn more about current job openings and to apply for a position.
IS IT HARD TO GET A JOB AT CRISIS TEXT LINE?
Becoming a Crisis Counselor at Crisis Text Line requires a significant amount of training and dedication. The organization is committed to ensuring that its Crisis Counselors are well-prepared to provide high-quality support to texters in crisis. As such, the training program is rigorous and requires a significant time commitment. However, for individuals who are passionate about helping others and are willing to put in the time and effort, becoming a Crisis Counselor can be a highly rewarding experience.
WHAT IS THE HIRING PROCESS AT CRISIS TEXT LINE?
The hiring process at Crisis Text Line varies depending on the role being applied for. For Crisis Counselors, the process typically involves an online application, a phone interview, a background check, and a training program that lasts several weeks. For other roles within the organization, the hiring process may involve additional steps, such as skills assessments or in-person interviews. Interested individuals can visit the Crisis Text Line website to learn more about the specific hiring process for each role.
HOW MANY EMPLOYEES DOES CRISIS TEXT LINE HAVE?
As of 2021, Crisis Text Line has over 200 employees. In addition to its staff members, the organization relies heavily on its network of trained Crisis Counselors, who are volunteers that provide support to texters in need.
WHERE ARE CRISIS TEXT LINE HEADQUARTERS?
Crisis Text Line is headquartered in New York City. However, the organization has Crisis Counselors located throughout the United States and Canada, allowing it to provide support to individuals across North America.