What is a Desk Receptionist Job?
A desk receptionist job typically involves being the first point of contact for visitors and clients who enter an office. This role is important in creating a positive first impression and ensuring that visitors feel welcome and comfortable. Desk receptionists are responsible for handling a wide range of administrative tasks, such as answering phone calls, scheduling appointments, and managing incoming and outgoing mail.
What Usually Do in This Position?
In a desk receptionist job, you will be responsible for a variety of tasks. Some of your key duties may include answering phone calls, greeting visitors, scheduling appointments, directing visitors to the appropriate person or department, and managing administrative tasks such as mail and deliveries. You may also be responsible for maintaining the reception area, organizing files, and ensuring that office equipment is functioning properly.
Top 5 Skills for Position
If you are interested in pursuing a desk receptionist job, there are several skills that will be important for your success. Here are the top five skills that employers may be looking for:
- Excellent communication skills, both written and verbal
- Strong organizational skills
- Ability to multitask and prioritize tasks effectively
- Proficiency with basic computer programs such as Microsoft Office
- Customer service skills and the ability to work well with others
How to Become This Type of Specialist
To become a desk receptionist, you will typically need at least a high school diploma or equivalent. Some employers may prefer candidates with an associate's or bachelor's degree in a related field, such as business administration or hospitality management. You will also need to have strong communication and organizational skills, as well as proficiency with basic computer programs.
Average Salary
The average salary for a desk receptionist job can vary depending on a variety of factors, such as location and experience. According to data from the Bureau of Labor Statistics, the median annual salary for receptionists was $31,750 as of May 2020. However, salaries can range from around $21,000 to more than $47,000 per year depending on experience level and other factors.
Roles and Types
Desk receptionist jobs can be found in a variety of industries, including healthcare, hospitality, and finance. Some common types of desk receptionist roles include front desk receptionists, medical receptionists, and administrative assistants. While the specific duties and responsibilities of these roles may vary, the core skills and qualifications needed for success are similar.
Locations with the Most Popular Jobs in USA
Desk receptionist jobs can be found in a wide range of locations across the United States. Some of the most popular cities for desk receptionist jobs include New York, Los Angeles, Chicago, and Houston. However, there are also opportunities for desk receptionists in smaller towns and rural areas.
What are the Typical Tools
To be successful as a desk receptionist, you will need to be comfortable working with a variety of tools and technologies. Some of the most common tools used in this role include:
- Multi-line phone systems
- Computer programs such as Microsoft Office
- Appointment scheduling software
- Electronic medical records systems (for medical receptionist roles)
- Basic office equipment such as copiers and scanners
In Conclusion
Desk receptionist jobs can be an excellent option for those who are looking for an entry-level position in an office environment. With strong communication and organizational skills, as well as proficiency with basic computer programs, you can excel in this role and build a successful career in a variety of industries. Whether you are looking for a job in a large city or a small town, there are opportunities available for desk receptionists across the United States.