The Director of Technology (DT) leads the Technology Team and is responsible for the technology deployed at Women Rocking Business (WRB). As the primary technology decision-maker, the DT formulates plans for the organization and ensures high-performance technical operations. This role is cross-functional and relates to the technology used for customers as well as team operations. The DT will personally develop technology as well as coordinate with specialists and team members to create and service company products. At WRB our primary customer experiences are driven through our website, Facebook, webinars, and email.
Reports to: Chief Operating Officer
Responsibilities
The Director of Technology holds these core responsibilities of the Technology Team:
- Design and implement high-performance customer technology systems
- Design and implement business intelligence solutions for decision-makers
- Design and implement technology that improves team effectiveness
Additionally, the DT holds these leadership responsibilities:
- Manage the Technology Team's human and financial resources
- Shape company initiatives in coordination with other leaders
- Support team members across the company in understanding the abilities and limitations of our technological infrastructure
Tasks
Customer technology
- Contribute to the design and development of customer product technologies
- Design and implement marketing automation
- Develop products with a cross-disciplinary team (i.e. design, data, front-end)
- Design and build products for scale, complexity, security, and fault tolerance
- Use server and IT strategies designed to handle scale, complexity, and failures
- Design and implement software specifically suited for a task as needed
- Implement and monitor A/B testing and other optimization infrastructure
Business intelligence
- Work with decision-makers to establish criteria for data collection
- Design and implement data collection and visualization methods
- Verify the accuracy of data being collected and displayed to decision-makers
Team support and effectiveness
- Institute reusable software designs and organization naming conventions
- Work with other teams to anticipate, identify, and articulate technology needs
- Select and implement software and systems for other teams
- Issue guidance about intended customer experience to support team
Company technology
- Design and implement systems architecture
- Design and develop API's and integration paths
- Manage servers, hosting systems, domain infrastructure, and scaling utilities
- Manage backup protocols and systems
- Manage internal and 3rd party email deliverability
- Manage security protocols and systems
Tech team leadership
- Design standards for Technology Team code, systems, and processes
- Train and guide technology team members
- Manage Technology Team members
- Review team code and solutions to verify whether standards are being met
- Provide constructive feedback to support team learning and development
- Set policies and standards for the Technology Team
Human and financial resources
- Write the Technology Team's budget and track actual allocations
- Understand and communicate requirements for current and future team size
Requirements
The Director of Technology possesses strong abilities and a broad understanding of software engineering, computer science, data science, and web technologies. These core skills are applied to marketing, design, and product development.
The DT is experienced with project design, project management, and team management. This skill set is applied to the design, implementation, and management of Technology Team projects.
Expected candidate background:
- B.S. in Computer Science or equivalent demonstrable work experience
- 5+ years managing a software team
- 7+ years software and application development
- 7+ years database design and management
- 7+ years front-end development, specifically with JavaScript, HTML and CSS
- 7+ years back-end development, specifically with PHP, NodeJS, MySQL/SQL
- 7+ years plugin development for common CMS's, specifically WordPress
Benefits
Women Rocking Business recognizes the value that an experienced Director of Technology will bring to our team. We are excited to improve the way we do business and for our technology to become a source of strength.
Starting salary: $90,000-$110,000, depending on experience