Outside account manager jobs & Careers

WHAT IS AN outside account manager jobs

An outside account manager is a professional who is responsible for managing and maintaining relationships with clients or customers of a company. They typically work outside of the office, meeting with clients face-to-face and building strong connections. These professionals play a crucial role in developing and nurturing long-term partnerships with clients, ensuring their satisfaction and maximizing sales opportunities. Outside account managers often work in industries such as sales, customer service, and business development. They serve as the primary point of contact for clients, addressing their needs, resolving issues, and promoting products or services.

WHAT USUALLY DO IN THIS POSITION

In an outside account manager position, the main focus is on building and maintaining client relationships. These professionals spend a significant amount of time meeting with clients in person, understanding their business objectives, and identifying opportunities for collaboration. They act as a trusted advisor, providing expert guidance and recommendations to clients. Outside account managers also handle negotiations, contract renewals, and upselling or cross-selling opportunities. They track client satisfaction, address any concerns or complaints, and ensure that the company's products or services meet the client's expectations.

TOP 5 SKILLS FOR POSITION

To excel in an outside account manager role, there are several key skills that are essential:

• 1. Strong Communication: Excellent verbal and written communication skills are crucial for successfully engaging with clients and conveying information effectively.
• 2. Relationship Building: Outside account managers must be skilled at building and maintaining relationships with clients, establishing trust, and fostering long-term partnerships.
• 3. Sales and Negotiation: A good understanding of sales techniques and the ability to negotiate effectively are essential for closing deals, upselling, and maximizing revenue.
• 4. Problem-Solving: Outside account managers often face challenges and obstacles when working with clients. The ability to think critically and find innovative solutions is crucial.
• 5. Time Management: Managing multiple client accounts and priorities requires strong organizational and time management skills to ensure all client needs are met efficiently.

HOW TO BECOME THIS TYPE OF SPECIALIST

To become an outside account manager, there are several steps you can take:

1. Earn a Relevant Degree: While a specific degree may not always be required, a degree in business, marketing, or a related field can provide a strong foundation of knowledge for this role.
2. Gain Sales Experience: Prior experience in sales or customer service can be beneficial in developing the skills needed for an outside account manager position. Look for opportunities to work in sales roles or related positions to gain experience in client management and communication.
3. Develop Strong Communication Skills: Effective communication is critical in this role. Focus on developing both verbal and written communication skills, as well as active listening and empathy.
4. Build a Network: Networking is key in the business world. Attend industry events, join professional organizations, and connect with professionals in the field to expand your network and learn from others' experiences.
5. Continuously Learn and Improve: Stay updated on industry trends, market changes, and new technologies that can impact your clients. Invest in professional development opportunities to enhance your skills and knowledge.

AVERAGE SALARY

The average salary for outside account managers can vary depending on factors such as industry, location, and level of experience. According to the Bureau of Labor Statistics, the median annual wage for sales managers, which includes outside account managers, was $126,640 as of May 2020. However, it's important to note that salaries can range significantly, with top earners earning well above the median wage.

ROLES AND TYPES

Outside account managers can work in various industries and sectors, including sales, marketing, technology, healthcare, and more. Their specific roles and responsibilities may vary depending on the industry and company they work for. Some outside account managers may focus on acquiring new clients and expanding the customer base, while others may primarily work on managing existing client relationships and ensuring customer satisfaction. Regardless of the industry or specific role, the core objective remains the same - to build and maintain strong client partnerships and drive business growth.

LOCATIONS WITH THE MOST POPULAR JOBS IN USA

Outside account manager jobs can be found throughout the United States, but certain locations tend to have a higher concentration of opportunities. Some of the cities with a significant number of outside account manager jobs include:

• 1. New York, NY
• 2. Los Angeles, CA
• 3. Chicago, IL
• 4. Houston, TX
• 5. Atlanta, GA

These cities are known for their thriving business communities and offer a wide range of industries and companies where outside account managers can find employment opportunities.

WHAT ARE THE TYPICAL TOOLS

Outside account managers utilize various tools and technologies to effectively manage client relationships and streamline their workflow. Some of the typical tools used in this role include:

• 1. Customer Relationship Management (CRM) Software: CRM systems help outside account managers organize client information, track interactions, and manage sales pipelines.
• 2. Communication Tools: Email clients, video conferencing platforms, and instant messaging apps facilitate communication and collaboration with clients, both internally and externally.
• 3. Sales and Proposal Tools: Tools such as sales enablement software, proposal generators, and contract management systems assist outside account managers in creating and managing sales materials and contracts.
• 4. Data Analytics and Reporting: Analytics tools provide insights into client behavior, sales trends, and performance metrics, enabling outside account managers to make data-driven decisions.
• 5. Project Management Software: Some outside account managers may utilize project management tools to track and coordinate client deliverables and milestones.

These tools help outside account managers stay organized, efficient, and effective in their role.

IN CONCLUSION

Outside account manager jobs are vital for companies looking to maintain strong client relationships and drive business growth. These professionals play a crucial role in managing client accounts, building partnerships, and ensuring customer satisfaction. With the right skills, experience, and a passion for building connections, you can excel in this rewarding career. Whether you're interested in sales, business development, or customer service, becoming an outside account manager can open doors to exciting opportunities across various industries.