What is an outside appointment setter job?
An outside appointment setter job involves reaching out to potential clients or customers on behalf of a company to schedule appointments for sales representatives or other professionals. This role requires excellent communication skills, as well as the ability to persuade and build relationships with potential clients. Outside appointment setters often work remotely or travel to meet with clients in person, depending on the nature of the job and the industry they are working in.
What do individuals in this position usually do?
In an outside appointment setter job, individuals are responsible for contacting potential clients through various means, such as phone calls, emails, or even in-person visits. They aim to generate interest in a company's products or services and schedule appointments for sales representatives or other professionals to meet with potential clients. Outside appointment setters need to have a good understanding of the company's offerings and be able to effectively communicate their value to potential clients. They may also need to follow up with clients to confirm appointments and provide any necessary information.
Top 5 skills for this position:
- Excellent communication skills: Outside appointment setters must be able to effectively communicate with potential clients and convey the value of the company's products or services.
- Persuasion skills: The ability to persuade potential clients and convince them to schedule appointments is crucial in this role.
- Organizational skills: Outside appointment setters need to keep track of their schedules, follow-ups, and client information to ensure smooth appointment scheduling.
- Adaptability: This position may require individuals to work with different industries and adapt their approach to meet the needs of different clients.
- Resilience: Rejection is common in this role, and outside appointment setters need to be able to handle rejection and maintain a positive attitude.
How to become an outside appointment setter:
To become an outside appointment setter, there are a few steps you can take:
- Develop strong communication skills: Practice effective communication techniques, both verbal and written, to effectively convey the value of a company's offerings to potential clients.
- Gain sales experience: Having prior experience in sales can be beneficial, as it provides a foundation for understanding the sales process and building relationships with clients.
- Research the industry: Familiarize yourself with the industry you're interested in working in, as well as the products or services the company offers. This will help you better understand the needs and pain points of potential clients.
- Network: Building a network of professionals in the industry can help you discover job opportunities and gain insights into the role of an outside appointment setter.
- Apply for relevant positions: Look for job postings for outside appointment setter roles and tailor your resume and cover letter to highlight your relevant skills and experience.
Average salary:
The average salary for an outside appointment setter can vary depending on factors such as experience, industry, and location. According to data from Glassdoor, the average base pay for an outside appointment setter in the United States is around $34,000 per year. However, this can fluctuate significantly based on individual circumstances and the specific company they work for.
Roles and types:
Outside appointment setter roles can vary depending on the industry and company. Some common types of outside appointment setter jobs include:
- Business-to-business (B2B) appointment setter: In this role, individuals focus on scheduling appointments with other businesses to discuss potential partnerships, collaborations, or sales opportunities.
- Consumer appointment setter: Individuals in this role target individual consumers, scheduling appointments for sales representatives to discuss products or services directly with potential customers.
- Field appointment setter: Field appointment setters often travel to meet potential clients in person and may be responsible for conducting initial meetings or presentations.
- Virtual appointment setter: Virtual appointment setters work remotely and use various communication tools, such as phone calls or video conferencing, to schedule appointments.
Locations with the most popular jobs in the USA:
While outside appointment setter jobs can be found throughout the United States, there are certain locations that have a higher concentration of these positions. Some of the cities with a significant number of outside appointment setter jobs include:
- New York City, NY
- Los Angeles, CA
- Chicago, IL
- Houston, TX
- Atlanta, GA
These cities are known for their thriving business sectors and offer a wide range of job opportunities in various industries.
What are the typical tools used in this role?
Outside appointment setters often utilize various tools and technologies to effectively perform their job duties. Some common tools used in this role include:
- Customer relationship management (CRM) software: CRM software helps appointment setters keep track of client information, schedule appointments, and manage follow-ups.
- Email marketing tools: These tools can be used to send targeted emails to potential clients, providing them with information about the company and its offerings.
- Phone systems: Outside appointment setters frequently make phone calls to reach potential clients, so having access to a reliable phone system is essential.
- Social media platforms: Utilizing social media platforms can help appointment setters identify potential clients and engage with them through targeted messaging or content.
In conclusion:
Outside appointment setter jobs play a crucial role in generating leads and scheduling appointments for companies. Individuals in this position need strong communication, persuasion, and organizational skills to effectively connect with potential clients and secure appointments. While the average salary may vary, this role offers opportunities for growth and advancement, particularly for those with sales experience. By developing the necessary skills and gaining industry knowledge, individuals can pursue a successful career as an outside appointment setter.