We are looking for an API Integration Specialist to support our clients with technical on-boarding/integration as well as continuous technical support.
This is a remote position, must be able to access VPN.
Must have:
· 3+ years experience in a technical support role
· Experience with support tools and ability to build a support process
· Working knowledge with network concepts, firewalls, IIS, API integrations and PostmanAPI (or equivalent)
· Experience and ability to work with clients overseas
· Strong technical troubleshooting skills and problem solving
· Experience in Databases & SQL queries
· Experience in reading log files
· Excellent written, verbal and presentation skills
Plus:
· NServiceBus
· New Relic
· Docker
· Exigence
Any location, work hours approx. 5pm-1am EST
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.