Do you enjoy talking with cranky customers?
Do you love to take on the battle of a struggling student?
Do you stay calm reading the BLOCK cap email or Facebook post?
Reality is… kindness is big in our team/community culture so we don’t deal with this very often :) but when we do… we want people who LOVE to talk these people through their challenges.
Is that YOU too?
If you said YES! Our quest is to then find YOU! and bring you along in our customer service journey.
What WE Need:
Someone who is happy to work 9am ~ 5pm ET Sunday through Thursday (IMPORTANT NOTE: During the initial training period, hours will be Monday to Friday, 9 am - 5 pm ET for approx 2-3 weeks and then transition over to the Sunday to Thursday)
What YOU Need: Reminder - read every detail!
Excellent computer skills, including high word processing and spreadsheet ability, with a keen eye for detail.
Reliable high-speed internet service!
Grammar and writing skills are beyond top notch ~ and Grammarly in sentence construction!
Here is the attention to detail part: Share with us a motivational quote in meme format that embodies your dedication to excellence in communicating with others.
Bonus if you love Google Drive, CRM ~ FBI ~ needle in a haystack work. We have an excel assignment to share if you make it to next steps.
You’re 10,000% comfortable working in a virtual environment AND want to work as part of a highly collaborative team. Team relationships are serious business for us! Staying connected is a high priority.
If you can say “YES” to any of the items below…even better!
You have experience with the following platforms Zendesk, Infusionsoft, GSuite, All current Social Media Platforms
Who this is NOT for:
• You are not available from 9am to 5pm ET Thursday to Sunday (training will start Monday to Friday 9 am to 5 pm ET and then transition to Sunday to Thursday)
• Your internet is not 100% reliable on a daily basis.
• You prefer verbal communication over written communication.
• You can’t handle regular and detailed feedback.
• You see this as a side job to your main hustle.
If this sounds like you, reply to this job post :
More Details: Share…
>A cover letter, and your meme.
>Resume with your history, as a Virtual Assistant, including what the responsibilities were, along with what each of your bosses would say were your strengths and weaknesses.
>Your salary expectations.
Please Note: We will only be in touch if your email and resume sound like a true match for our team.