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Remote On-Site Hybrid
Full-time Part-time Contract

customer support & technical writer jobs



Responsibilities

  • Reply to customer inquiries through Live Chat / Email
  • Create support documents on Jetti’s functionalities
  • Help monitor support metrics

Skills

  • Experience as a technical writer
  • Experience in customer service, preferably in a tech/SaaS environment
  • Familiar with ecommerce / dropshipping / inventory management



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