Do you get excited about working with talented engineers, empowering them to execute on projects, and helping them flourish through coaching and development opportunities? Are you known amongst your friends and colleagues as a master of organization—you reliably dot every “i” and cross every “t” while working on multiple priorities? For you, communicating effectively is of utmost importance as a leader—it’s ensuring that your audience (whether that’s your team or other stakeholders) has a clear understanding of your message and intent. You’re looking for a big challenge that holds big opportunities—and you’ll find that at Thinkific!
As an Engineering Team Lead, you will be part of a product team working with engineers, product designers and product managers to guide and mentor a team of 4-7 people to deliver platform features and enhancements into the Thinkific stack. You’ll work with amazing engineers and other stakeholders in the business who are passionate about creating great experiences for our users while balancing technical and project needs. You’ll be responsible for helping the team plan and organize their work, supporting successful execution and career growth through mentorship and coaching opportunities.
In this role, you will:
- Keep up to date with the latest trends and technologies in software, in order to ensure that best practices for quality software development and testing methodologies are followed
- Work with product managers, project leads and engineers to ensure that business requirements have been turned into technical requirements with clear technical specifications, and work with your team to identify and implement those specifications
- Act as a mentor to other engineers and ensure they have everything they need to do their best work
- Foster an open, collaborative, and inclusive environment for the team
- Engage in recurring 1-on-1s with team members and support their development through regular coaching and mentorship
- Prepare and execute annual performance reviews and 6-month check-ins for team members
- Support engineers effectively by identifying and unblocking the team, continually looking for ways to improve team efficiency and productivity
- Review implementation plans with the team
- Work with Project Leads to establish timelines for the completion of the project and facilitate technical estimation by either doing technical estimation directly or supporting a team member’s effort
- Triage incoming bugs and tickets for the team and ensure triaged bugs get into sprints
- Be on call for support as needed—these are rotating, low-impact shifts
To be successful in this role, you must:
- Have a minimum of 3+ years experience leading and providing mentorship to a technical team
- Demonstrate accountability for technical projects in the past and understand how to make projects successful
- Feel comfortable in a room full of engineers—you can speak their language!
- Be experienced delivering project updates to a range of stakeholders and working with user feedback to inform and optimize projects
- Have a servant-leader mentality—you believe great leaders need to focus on the growth and well-being of their team members to be successful!
- Have a practical understanding of the software development lifecycle, Web APIs, HTML, CSS, and JavaScript
- Be responsible for giving feedback to others to help improve their performance (and be receptive to receiving feedback from others)
- Believe that writing tests as part of a feature is not just a nice to have, but is necessary
- Demonstrate experience using version management tools such as Git with Git Flow
You might be the person we’re looking for if you:
- Believe that better solutions are achieved through collaboration rather than independently
- Read our How we build at Thinkific blog and are excited about how we work, Blue Sky Week and the challenges we are solving for our customers
- Are driven to continually improve by investing time in learning about new technologies or working on your own projects
- Have worked with a technical team or product feature team in the past
- Feel that “organized, with attention to detail” doesn’t even begin to describe you. You’ll have a lot of responsibility and also autonomy—no one will be looking over your shoulder to be sure you’ve got it right! A keen eye for detail is key in everything you do—quality over quantity is the name of the game.
- Have previous Project Management or SCRUM experience
- Are already well-versed in the fundamentals of software design and testing
- Get excited by the chance to present and share project updates with your team and others at the company
Bonus points if you:
- Previously worked for a SaaS-based startup or growing technology company
- Have a strong network of A-players to support our recruiting and people development efforts
- Are comfortable with programming—you’ve been a software engineer yourself in the past!
- Have experience coordinating with DevOps teams in previous roles
About us:
We’re about the results of online learning and the people along the way! Thinkific is a software platform that enables entrepreneurs to create, market, sell, and deliver their own online courses.
Our mission is no less than to revolutionize the way people learn and earn online by giving them the tools they need to turn their expertise into a sustainable business that impacts both them and their audience. We believe in meaningful, innovative work: we're building and expanding an incredible product that empowers course creators around the globe while working collaboratively to learn and succeed together. Together, we’ve served over 40,000 course creators and more than 10 million students, and these numbers are growing each day!
Why we think you’ll like working with us:
- Be part of a team of incredibly talented, passionate, and driven people focused on building and innovating on a best-in-class learning platform
- Make an impact with your work—each person has an equal opportunity to contribute to our goals and every day, we get to see how Thinkific is empowering both course creators and their students
- Join one of the fastest-growing companies in Vancouver and find opportunities to grow in your own career—offering advancement opportunities for our team members is important to us!
- We are lucky to have team members working remotely with us for over a year, so you’ll walk into an established system where you’re supported to be productive and successful
- We make sure you always feel included and have opportunities to build meaningful relationships with your team, whether that’s trips to Vancouver to solidify those connections, meet and greet with new team members by video, taking a remote-first approach to meetings or ensuring you have lunch provided for our team-wide events!
- Contribute to Thinkific’s award-winning culture—we’re one of Canada’s Most Admired Corporate Cultures and a certified Great Place to Work!
- We offer competitive salaries, a comprehensive benefits package including health, dental, and vision coverage, and an Employee and Family Assistance Program to support the wellbeing of you and your family
- Get additional health and wellness support through a lifestyle or health spending account to put your dollars where you need it most
- Enjoy our open vacation policy and flexible work environment, because we know the importance of having a great work-life balance
- Learn and Grow is one of our values and we take it seriously, providing opportunities through lunch and learns, training, workshops, mentorship, and our $1500 education allowance
- Grow your career AND your family at Thinkific—you’ll be taken care of with our parental leave top-ups as you add to your family
- Work with the hardware you’re most comfortable with, and upgrade or replace your system when you need to with our technology bonus
- Help you get the equipment you need to set-up a home office where you can do your best work
- Be confident bringing your whole self to work—we’re proud to be an inclusive company with a diverse team and values grounded in ethics and equality
- Thinkific welcomes all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that different perspectives and backgrounds are what make a company flourish and we welcome you!
This is an incredible role for the right candidate. We can’t wait to meet you!