About the Role
VoiceOps is looking for an enthusiastic, driven, and capable Senior Back-End Engineer with a desire to push the state of the art. In this role you will contribute to applications and systems that transform the way call centers do business. Our ideal candidates have spent several years architecting, implementing, and deploying robust services and applications with an emphasis on data.
Responsibilities
- Plan, build, and maintain performant, reliable web services and applications
- Make architectural decisions for a growing distributed system
- Evaluate, implement, and optimize data stores for a variety of customer, application, and machine learning data
- Champion best practices for testing, code quality, continuous integration/delivery, and documentation
- Actively contribute to code and design reviews alongside other engineers
- Mentor other engineers in back-end development practices
- Contribute feedback to product and engineering processes
Qualifications
- 5+ years of professional experience with: Ruby, Python, JS/Node, Elixir, Go, or similar languages
- Experience creating, monitoring, and maintaining public facing APIs
- Previous work with relational and non-relational (NoSQL) data stores such as PostgreSQL, ElasticSearch, and Redis
- Comfortable breaking down and modeling complex data
- A BS/MS in computer science or related field of study, or equivalent experience
- Proven ability to communicate ideas to technical and non-technical colleagues
Beneficial Experience
- Experience designing, building, and maintaining distributed or event-driven systems
- Experience migrating from monolithic to service-based architectures
- Experience working on SaaS or ML / NLP focused products
- Prior experience designing, implementing, or integrating authentication and authorization libraries/services
- Exposure to container-based development and deployments
- Prior experience with AWS or similar cloud providers
About you
- You have strong opinions about technology and the facts to back it up
- You welcome healthy but respectful debate
- You value good communication and candor
- The thought of code sitting undeployed for more than a week sends shivers up your spine
- You are interested in helping choose the technology for the future of a company
- You have a proven ability to mentor others and raise the bar for an engineering team