What is a Restaurant Hospitality Manager Job?
A restaurant hospitality manager is a professional who oversees the overall operations of a restaurant. They are responsible for ensuring customer satisfaction, managing staff, overseeing inventory, and ensuring that the restaurant is meeting its financial goals. This role requires excellent leadership, communication, and organizational skills, as well as a deep understanding of the hospitality industry.
What do Restaurant Hospitality Managers usually do in this position?
Restaurant hospitality managers are responsible for a wide range of tasks, including:
- Hiring, training, and managing staff
- Creating schedules and assigning tasks to employees
- Managing inventory and ordering supplies
- Ensuring that the restaurant is meeting health and safety standards
- Developing and implementing strategies to increase sales and revenue
- Resolving customer complaints and ensuring customer satisfaction
- Overseeing marketing and promotional activities
- Managing financial accounts and preparing budgets
Top 5 Skills for the Position:
- Leadership and management skills
- Strong communication and interpersonal skills
- Problem-solving and decision-making skills
- Organizational and time management skills
- Knowledge of the hospitality industry and restaurant operations
How to become a Restaurant Hospitality Manager?
To become a restaurant hospitality manager, it is typically necessary to have a degree or diploma in hospitality management, business administration, or a related field. Relevant work experience is also important, and many employers prefer candidates with experience in a supervisory or management role within the hospitality industry. Additional certifications, such as ServSafe certification and Certified Food and Beverage Executive (CFBE) certification, can also be beneficial.
Average Salary:
The average salary for a restaurant hospitality manager in the United States is around $50,000 to $60,000 per year. However, this can vary depending on factors such as the size and location of the restaurant, level of experience, and level of education.
Roles and Types:
There are many different types of restaurant hospitality manager jobs, including:
- General Manager: responsible for overseeing all aspects of the restaurant's operations, including staffing, finances, and customer service.
- Assistant Manager: supports the general manager in managing the restaurant's operations and staff.
- Front-of-House Manager: responsible for managing the restaurant's front-of-house operations, including customer service, reservations, and staffing.
- Back-of-House Manager: responsible for managing the restaurant's back-of-house operations, including food preparation, inventory, and staffing.
Locations with the Most Popular Jobs in the USA:
The top locations for restaurant hospitality manager jobs in the United States include major cities such as New York, Los Angeles, Chicago, Houston, and Miami. However, there are also many opportunities in smaller cities and towns throughout the country.
What are the Typical Tools?
Restaurant hospitality managers typically use a range of tools and technologies to manage their operations, including:
- Point-of-sale (POS) systems for managing orders and payments
- Inventory management software for tracking supplies and ingredients
- Employee scheduling software for managing staff schedules
- Customer relationship management (CRM) software for tracking customer interactions and feedback
- Financial software for managing budgets and accounts
In Conclusion:
Restaurant hospitality manager jobs are challenging and rewarding positions that require a unique combination of skills and experience. With a strong educational background, relevant work experience, and the right set of skills, you can excel in this exciting and dynamic field. Whether you're looking to work in a small local restaurant or a large national chain, there are many opportunities available for motivated and talented professionals.