What is a Rooms Division Manager job?
A Rooms Division Manager is a professional who is responsible for managing and overseeing the operations of the rooms division department in a hotel or resort. This department is responsible for managing various aspects of a guest's stay, including front office, housekeeping, reservations, and guest services.
What usually do in this position?
A Rooms Division Manager's primary responsibility is to ensure that guests have a pleasant and comfortable stay. They are responsible for managing the various departments within the rooms division, including front desk, housekeeping, reservations, and guest services. They are also responsible for ensuring that rooms are clean and well-maintained, and that guests have access to all necessary amenities. Additionally, they are responsible for managing the budget for the rooms division department and ensuring that revenue targets are met.
Top 5 skills for this position:
- Strong communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to work well under pressure and in a fast-paced environment
- Strong leadership and team management skills
- Strong analytical and problem-solving skills
How to become a Rooms Division Manager:
To become a Rooms Division Manager, you will need a bachelor's degree in hospitality management or a related field. Additionally, you will need several years of experience working in the hotel industry, preferably in a supervisory or management role within the rooms division department. You will also need to have excellent communication, organizational, and leadership skills.
Average salary:
The average salary for a Rooms Division Manager in the United States is around $70,000 per year. However, salaries can vary depending on the size and location of the hotel or resort, as well as the individual's level of experience and education.
Roles and Types:
Rooms Division Managers can work in a variety of settings, including hotels, resorts, and other hospitality establishments. They can also work in a variety of roles, including front office manager, housekeeping manager, and guest services manager. Some Rooms Division Managers may also specialize in specific areas, such as revenue management or guest experience.
Locations with the most popular jobs in USA:
The most popular locations for Rooms Division Manager jobs in the United States are typically in major metropolitan areas, such as New York, Los Angeles, and Chicago. However, there are also opportunities in smaller cities and towns across the country.
What are the typical tools:
Rooms Division Managers typically use a variety of tools and software to manage their departments. This may include property management systems, such as OPERA or Fidelio, as well as various scheduling and communication tools. Additionally, they may use various analytical tools to analyze data and make informed decisions about revenue management and guest experience.
In conclusion:
A career as a Rooms Division Manager can be rewarding for those who are passionate about hospitality and customer service. This role requires excellent communication, organizational, and leadership skills, as well as a strong understanding of the hotel industry. With the right education and experience, you can become a successful Rooms Division Manager and help ensure that guests have a memorable and enjoyable stay.