What is a Secretary Receptionist Job?
A Secretary Receptionist Job refers to a role where an individual is responsible for managing the front desk of an organization. In this position, one is required to perform administrative duties and handle various tasks related to customer service. The job typically involves greeting visitors, answering phone calls, scheduling appointments, and managing office correspondence.
What Usually Do in This Position?
The primary responsibility of a Secretary Receptionist is to ensure that the front desk runs smoothly. They are responsible for greeting visitors, answering phone calls, and managing office correspondence. In addition to this, a Secretary Receptionist may also perform various administrative duties such as data entry, scheduling appointments, and managing office supplies. They also need to communicate with other departments and employees to ensure that everything runs smoothly.
Top 5 Skills for the Position
- Excellent communication skills
- Strong organizational skills
- Proficient in computer software such as Microsoft Office
- Ability to multitask
- Customer service skills
How to Become This Type of Specialist
To become a Secretary Receptionist, one generally needs a high school diploma or equivalent. However, a post-secondary education in a relevant field such as business administration or office management is preferred. Additionally, it is essential to have excellent communication skills, organizational skills, and customer service skills. One can also gain relevant experience by working in administrative roles or internships.
Average Salary
According to the US Bureau of Labor Statistics, the median annual salary for Receptionists and Information Clerks, which includes Secretary Receptionists, was $30,050 as of May 2020. However, this can vary based on the industry and location of the job.
Roles and Types
Secretary Receptionists can work in various industries, including healthcare, education, and finance. In addition to this, they can also work in different types of organizations such as corporations, government agencies, and non-profit organizations. The role of a Secretary Receptionist may also vary based on the organization's size and structure.
Locations with the Most Popular Jobs in the USA
According to the US Bureau of Labor Statistics, California, Texas, and New York have the highest employment levels for Receptionists and Information Clerks, which includes Secretary Receptionists. However, the demand for this role can vary based on the industry and location.
What are the Typical Tools?
A Secretary Receptionist typically uses various tools such as telephones, computers, and office software such as Microsoft Office. Additionally, they may also use office equipment such as printers, scanners, and fax machines.
In Conclusion
In conclusion, a Secretary Receptionist plays a crucial role in managing the front desk of an organization. They are responsible for greeting visitors, answering phone calls, and managing office correspondence. To become a successful Secretary Receptionist, one needs to have excellent communication skills, organizational skills, and customer service skills. The role can vary based on the industry and location, and the average salary can also vary based on these factors.