What is an Utilities Clerk Job?
An Utilities Clerk Job is a position that involves working in the utilities industry, which may include water, electricity, gas, and other public services. The role of a Utilities Clerk is to assist with the daily operations of the company, such as managing customer accounts, billing, and processing payments.
What Usually Do in This Position?
Utilities Clerks are responsible for a wide range of tasks, including customer service, data entry, and administrative duties. They manage customer accounts, process payments, handle billing inquiries, and perform other tasks as needed. Utilities Clerks also work closely with other departments within the utilities company, such as accounting and operations, to ensure that everything runs smoothly.
Top 5 Skills for Position
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Good communication and customer service skills
- Proficiency in computer applications such as Microsoft Office
- Ability to work independently and as part of a team
How to Become this Type of Specialist
To become an Utilities Clerk, you typically need a high school diploma or equivalent. Some employers may prefer candidates with an associate's degree in business or a related field. Experience in customer service or administrative roles may also be helpful. On-the-job training is usually provided to new Utilities Clerks to help them learn the specific duties of the position.
Average Salary
According to the Bureau of Labor Statistics, the median annual salary for Utilities Clerks was $39,570 as of May 2020. Salaries can vary depending on factors such as location, employer, and years of experience.
Roles and Types
Utilities Clerk jobs can vary based on the specific needs of the utilities company. Some common roles include Customer Service Representative, Billing Coordinator, and Accounts Receivable Clerk. Some companies may also have specialized positions, such as Energy Efficiency Coordinator or Environmental Compliance Specialist.
Locations with the Most Popular Jobs in USA
Utilities Clerk jobs can be found in a variety of settings, including public utilities companies, government agencies, and private businesses. Some of the top locations for Utilities Clerk jobs in the United States include California, Texas, Florida, New York, and Pennsylvania.
What are the Typical Tools
Utilities Clerks typically use a variety of tools and technologies to perform their duties. These may include computer software such as Microsoft Excel and accounting software, as well as office equipment such as scanners, copiers, and fax machines. They may also use specialized tools such as billing systems and customer management software.
In Conclusion
Utilities Clerk jobs are an important part of the utilities industry, helping to ensure that customers receive the services they need and that the company operates smoothly. With strong organizational and customer service skills, as well as proficiency in computer applications, you can become a successful Utilities Clerk and enjoy a rewarding career in this field.