WHAT IS A WORKFORCE DEVELOPMENT CASE MANAGER JOB?
A workforce development case manager job is a role in which an individual helps individuals, particularly those who are unemployed or underemployed, to find employment opportunities. They work closely with job seekers, providing them with support, guidance, and resources to help them improve their job-seeking skills and find suitable employment. In this role, the case manager must have a good understanding of the job market and specific industries to match job seekers with suitable employers. They also need to be familiar with government programs and policies that can aid job seekers in finding employment.
WHAT USUALLY DO IN THIS POSITION?
A workforce development case manager typically carries out several duties. One of their primary responsibilities is to work with job seekers one-on-one to identify their skills and qualifications, develop resumes and cover letters, and provide job search assistance. They also help job seekers prepare for interviews and provide training opportunities to help them improve their job skills. Case managers may also work with employers to help them identify potential candidates for job openings and provide them with resources to help them hire and retain employees. They may also provide information on government programs and policies that can help employers and employees.
TOP 5 SKILLS FOR POSITION
- Strong communication and interpersonal skills
- Ability to work with diverse populations
- Knowledge of local job markets and employment opportunities
- Ability to develop and implement job search strategies
- Knowledge of federal and state workforce development programs and policies
HOW TO BECOME THIS TYPE OF SPECIALIST
To become a workforce development case manager, one typically needs a bachelor's degree in a relevant field such as social work, human resources, or business management. However, some employers may accept an associate degree or relevant work experience in lieu of a bachelor's degree. Additionally, job seekers may need to complete additional training or certification programs to meet employer requirements. It is also important for case managers to stay up-to-date on current industry trends and government policies that impact workforce development.
AVERAGE SALARY
The average salary for a workforce development case manager varies depending on location, experience, and education level. According to Glassdoor, the national average salary for a workforce development case manager is around $49,000 per year.
ROLES AND TYPES
Workforce development case managers can work in a variety of settings, including government agencies, non-profit organizations, and private companies. Some case managers may work primarily with job seekers, while others may focus on building relationships with employers to help them find qualified candidates for job openings. In some cases, case managers may work with both job seekers and employers.
LOCATIONS WITH THE MOST POPULAR JOBS IN USA
Workforce development case manager jobs are available across the United States, with many opportunities in major metropolitan areas. Some of the top cities for workforce development case manager jobs include New York City, Los Angeles, Chicago, Houston, and Washington, D.C.
WHAT ARE THE TYPICAL TOOLS
Workforce development case managers use a variety of tools to help them carry out their responsibilities. Some of the most common tools include job search databases, training materials, job search websites, and social media platforms. Case managers may also use customer relationship management (CRM) software to keep track of job seeker and employer interactions and to monitor their progress.
IN CONCLUSION
Workforce development case manager jobs are essential for helping individuals find employment opportunities and for supporting employers in their hiring efforts. To be successful in this role, case managers must have strong communication and interpersonal skills, knowledge of local job markets, and an understanding of federal and state workforce development programs and policies. With the right education, training, and experience, individuals can pursue a rewarding career as a workforce development case manager.