ABOUT SITEL-GROUP-SYKES
Sitel-Group-Sykes is a global customer experience management company that provides outsourcing services to businesses worldwide. The company was formed in 2020 after Sitel Group, a leading provider of customer experience solutions, acquired Sykes Enterprises, another major player in the industry. The merger created one of the largest customer experience management companies in the world, with a combined workforce of over 150,000 employees across 60 countries.
ROLES AND TYPES
Sitel-Group-Sykes offers a wide range of roles in customer experience management, including customer service representatives, technical support specialists, sales representatives, and team leaders. The company's services are also divided into several areas, including customer care, technical support, sales, and back-office support. Sitel-Group-Sykes provides its services to a variety of industries, including healthcare, telecommunications, retail, finance, and technology.
IS SITEL-GROUP-SYKES HIRING NOW?
Yes, Sitel-Group-Sykes is currently hiring for a variety of roles across its global locations. The company regularly updates its career page with new job openings, and interested candidates can apply online. Sitel-Group-Sykes offers a competitive salary, benefits package, and training opportunities to its employees.
IS IT HARD TO GET A JOB AT SITEL-GROUP-SYKES?
The difficulty of getting a job at Sitel-Group-Sykes depends on the role and location you are applying for. The company looks for candidates who are passionate about customer service, have strong communication skills, and are able to work in a fast-paced environment. Previous experience in customer service or a related field is preferred, but not always necessary. Sitel-Group-Sykes provides its employees with comprehensive training and support to help them succeed in their roles.
WHAT IS THE HIRING PROCESS AT SITEL-GROUP-SYKES?
The hiring process at Sitel-Group-Sykes typically involves several stages, including an online application, a phone interview, and an in-person interview. Candidates may also be asked to complete a skills assessment or personality test. The company looks for candidates who are a good fit for its culture and values, and who have the skills and experience necessary to succeed in their roles. Sitel-Group-Sykes strives to provide a positive candidate experience throughout the hiring process and values open communication with its applicants.
HOW MANY EMPLOYEES DOES SITEL-GROUP-SYKES HAVE?
Sitel-Group-Sykes has over 150,000 employees across its global locations. The company's workforce is diverse and includes individuals from over 60 countries, speaking a variety of languages. Sitel-Group-Sykes values its employees and strives to create a supportive and inclusive work environment.
WHERE ARE SITEL-GROUP-SYKES HEADQUARTERS?
Sitel-Group-Sykes has its headquarters in Miami, Florida, USA. The company has additional offices and locations across the Americas, Europe, Africa, and Asia-Pacific. Sitel-Group-Sykes is committed to providing its clients with a global presence and a local touch, and strives to be a leader in customer experience management.